What Customers are Saying About Janina’s

Always have a good experience when I’m in Janina’s. Very clean and bring and the staff are always warm and smiling.
Nichole Anderson
I had won a contest through a local radio station. Unfortunately the ring kept losing stones. I was lucky enough Janina's fixed it everytime. Last time they sent it off to the manufacturer and it was sent back unfixed. Janina's took it upon themselves to fix my ring, replace the list diamonds and also added extra gold to reenforce the settings for my diamonds. At no extra charge to myself. Beyond happy with their customer service!
Vanessa Kizyma
Every trip to Janina’s is a pleasure! Always warmly welcomed! Excellent service, whether looking for something special or just getting rings cleaned...a real treat in Grande Prairie!
Rebecca was very helpful and willing to help out. Ultimately I didn’t purchase a piece of jewelry just because they didn’t have what I was looking for...my wife is very fussy lol! I did buy a gift card tho. Overall very happy with the service!
Jonathan Zacharias
The staff took care of my ROLEX purchase very friendly and professionally. Even just visiting their store is a fun time.
Excellent service from Santana, Freindly and knowledgeable, thank you for the great service.
Kevin Dorscheid
Realy good service, got the size i need and we love our rings!!!
Pascale Robichaud
I was extremely impressed with the service that Janina's Jewellers, specifically Melanie, was able to offer me and my fiance. We brought in my engagement ring, which was passed down from a grandparent, and Janina's was able to restore it without taking away from its original look/feel and make it feel like my ring. We had a tight timeline and they completed it earlier than expected. Thank you Janina's for completely the work beautifully and we look forward to our next appointment/visit.
Alyssa Graves
I am always happy when taking my jewelry to Janina’s. The staff are full of knowledge and very friendly. The quality of the work is amazing. I will always take my pieces there. Thank you so much to all of the staff ♥️
Ava Bangs
I cannot say enough about these guys. They have gone above and beyond with everything we’ve thrown at them from fixes to custom rings. They are quick, very knowledgable, and really take the time to find exactly what you like. If I could give them more than five stars I would!
Erin K
I highly recommend Janina’s. I first went to them to get my engagement ring sized (same day service) and was treated amazing. A few months later we decided on a custom engagement ring encorporating a different stone. The design process and service was perfect, it took a few extra weeks than expected to get my ring back but it is perfect! The lady I dealt with was very informative and kept me updated every step of the way. Thank you Janina’s
Fairen Laviolette
I went in to get a wedding band found what i was looking for almost instantly. However I was looking for emeralds, they changed it to emeralds without any issues and without extra cost im very happy with them. Great customer service.
The service was friendly and quick. My watch came back looking new. I'll definitely go back to them for other watches.
Graham Vance
The staff were very courteous. They did a great job helping me make the right purchase for a special occasion. I appreciated the prompt service and the opportunity to get the best value for the purchase. I will be back!
Karen Balaski
I purchased my fiancé (now wife) her engagement ring from here. I told them my budget and they picked out a beautiful ring and diamond. Since then I’ve made other purchases as well like a matching wedding band, a matching pendant, and a not so matching watch for myself. I’ve heard of horror stories from friends who’ve purchased engagement rings elsewhere in town where they had to wait months for proper sizing to come back from the south. You get what you pay for.  If your fiancé is of quality, don’t get her a discount ring. Thanks again staff at Janina’s.
Shaun W
Janina's is the best jewellers I have encountered. The staff is professional, kind and honest. It is a pleasure to find such a incredible group of people who go above and beyond to help their clients. Thank you again for all your help and respect over the years.
Anna Vatter
Janina’s always makes me feel special and elite when I walk through those doors. Whether I’m purchasing or just looking, staff is always so eager to answer any questions and show me beautiful pieces. ALL Staff are amazing, you can’t go wrong walking into Janina’s! Great selection, beautiful pieces and beautiful people! Thank you!
Toni Dumais
Would highly recommend Janina’s! If you want high quality jewelry, Janina’s is the place to go in Grande Prairie. The staff is very friendly, helpful and knowledgeable. Customer service is 5 star! Melanie made me feel comfortable, welcomed and unrushed. I appreciated her honest opinion and excellent eye for what looks good on me. Thank you!
Tammy Whitley
Such an elegant jewellery shop here in Grande Prairie. The shop feel clean and pristine when you walk in. The staff was so very friendly helpful and knowledgeable on jewelry and watches. Customer service were awesome Five Star Plus. Melanie was a awesome host she made me feel comfortable welcome and not unrushed on me making any purchase. I walked in with plan street clothing and she still welcome me like another customer. I heard horrible story on Calgary jewellery store on how they judge people. I appreciated Melanie's knowledge on rolex. I would definitely make my first purchase on rolex here when am back in town for work. Thank you Melanie.
Jackson Le
Clean building and very pristine. Excellent service and very kind. Got help right away and was a great experience. Sales person took an interest in me and with what I was looking for. Will definitely come back for future purchases.
First of all, it is nerve wracking to have to trust a stranger with your treasured jewlery. Next, you hope that they will keep your jewlery safe even if it is not worth much monetarily, they will understand its worth to you. I have had my wedding/engagement rings for 21 years and one of the bands snapped. I had gone to another jewler to look at it first and had a very unpleasant experience. I searched this time for a jewlery store with a goldsmith on site. I found Janina's and decided to go and see how they would treat my old, not very expensive rings. To my absolute surprise and pleasure they treated me and my rings with the utmost respect and care. When I got my rings back they were not only fixed, they looked brand new, and the total cost was a third of the quote from the first place. Janina's will have all of my business and referrals.
I have purchased Alex & Ani many times and am absolutely hooked! As well Kevin purchased my engagement ring from Santana, who helped Kevin pick out the perfect ring!! I went to have it resized and often to have it cleaned and always greeted with a big smile, never feel like I am a bother. We have now purchased Kevin's wedding band and they have just made every visit so easy and enjoyable. Thank you Santana and the whole team at Janina's!
Excellent staff. They remembered us! Cleaned my jewelry while we waited for service and were very professional. Love the lay out of the new store. Gave us great suggestions and advise on our existing jewelry. Which we intent to do. Thanks again for such an amazing experience.
Love Janina's!!! Always treat me like a million bucks when I go in. Keep up the amazing work you guys. I refer everyone there, not just for the service but the quality and knowledge as well.
My experience with Jennifer at Janina's was great! She was efficient and very informative and all of the staff is very friendly. They were also great with my 3 year old. Anyone who has, or has had little ones knows how it can be tricky bringing them into such an establement but they were really great!
My husband bought my engagement ring at Janina's back in 1999 then our wedding band. For our 10 year anniversary Calvin connived with the staff to keep my ring longer after it's cleaning so that they could create a anniversary band. Janina's is a beautiful store with kind and helpful staff. Cleanings are free and they even offer you a beverage while you wait. Thank you Janina's for your many years of service. I appreciate how you make sure my diamonds stay safe and clean!
I love this store! I have a number of amazing pieces that were bought at this store that I love and will cherish forever. I was so impressed with the friendly atmosphere and customer service in such a classy store. They show a lot of patience and also much concern to make sure that you are 100% happy with what you choose and realize what a personal choice this is. I recommend to anyone wanting a beautiful piece of jewelry that is very high quality and that will last a lifetime!
Our experience with Janina’s was amazing! The staff were always friendly, knowledgeable and very, very easy to deal with. The work done on my engagement ring was second to none! It came back to me looking as good, if not better, and looked absolutely stunning and brilliant. I would HIGHLY recommend them to anyone!
I took my moms ring to get fixed and to replace one of the small diamonds and they did a phenomenal job. They all went above and beyond and the ring came back looking better than it ever has. All of the staff were great to deal with. I want to say Thank you to Santana for being so friendly and helpful. I highly recommend them.
My fiance bought my gorgeous engagement ring at Janina's and since then we have bought both our wedding bands and i brought my best friend there to buy an engagement ring too! Everyone has been very helpful with making selections and providing genuine, patient, professional customer service. The staff has went above and beyond for us almost every visit, things like rushing our order for my wedding band... Giving us a great deal on my fiances band for being returning clients! We would recommend these jewellers hands-down and they carry an incredible selection.
Jennifer was very pleasant and helpful. She was very knowledgeable and made shopping at Janina's simple. The building is breathtaking and very clean, with the displays being clutter free for easy viewing. If you're looking for a place where you don't feel pressured, this is the place to go!
Locally owned and in Grande Prairie for many years. Excellent service and great jewelry, would recommend them highly.
Thank you Janina's Jewellers and to beautiful Ilona for helping me with picking out and purchasing my GORGEOUS Tacori engagement ring! I'm absolutely in LOVE with it! And can not wait to spend the rest of my life with the love of my life! Thank you so much in helping with making this special time of my life just a bit more special! I got amazing service today! Thank you Ilona!
This is a great business with honest workers with a unbeatable knowledge of the jewellery business. You can get a gift for the little ones, the teens, the adults and the grand ones! There are no crooks here. Genuine value. Will always recommend Janina's!
So excited to get the call that I can come back and pick up my set! They helped us match a new engagement ring to my original wedding band! And now my husband is going to make me an anniversary ring out of my original engagement ring so I get to keep my originals which mean the world to me, and my husband gets to finally give me the engagement ring bling he always wished he could have afforded way back when. Thank you Janina's for helping us!
Very awesome service, staff was so helpful to finish my Christmas shopping.
Rebecca was very knowledgeable and was very helpful in finding the right ring to replace the one we'd lost.
Rebecca is an awesome sales lady and very welcoming! Thank you
Best jewelry store in GP! Me and my husband have bought a lot of beautiful pieces from Janinas!
Love my wedding band from here! It's beautiful and matches my engagement ring perfectly. Shopping was easy and didn't feel pressured. Shoutout to Melanie for giving great customer service!
I have received several beautiful peices from this store. Canadian diamonds, princess cut, in a white gold setting - have become my favorites because of one fabulous ring my now husband bought for me from Janina's. That was about 15 years ago and it is still as amazing as the day I received it.
We love Janina's!! Great service and beautiful selection. Best place in Grande Prairie.
The service at Janina's is remarkable and friendly. It's a gorgeous, classy establishment with staff that are so kind and classy too!
Great selection I was able to find the perfect gift . Staff is amazing and made choosing the right gift easy
Awesome, awesome, awesome! Great service, great atmosphere, and great selection! Santana was a great help so go down and see her. She'll help you out.
Janina's is where my engagement ring was purchased 18 years ago and we've been customers ever since. Excellent customer service and friendly staff every time we are in the store. I only trust Janina's with my jewelry.
They were great at helping me find the perfect ring for my beautiful wife. Still to this day gets complements on how nice it is. Thank you.
The staff at Janinas helped me pick out the perfect gift. They also let me try on pieces I was interested in for myself. Melanie was fantastic. She took the time to explain everything to me, helped me pick out the gift, and gave me her card in case I needed anything else. She was fantastic. And I will never go anywhere else. Highly recommend!
Janina's is our go to place for jewelry. The sales people are always friendly and helpful and the selection of different jewelry is the best.
Absolutely LOVE Janina’s Jewellers! The customer service is incredible, no matter who you get. My Fiancé and I have been lucky enough to deal with Jenn majority of the time when we go in. I would highly recommend Janina’s to anyone in Grande Prairie, and I always rave about you guys to friends/family from out of town! Thanks for being exceptional at what you guys do!
Janina's jewellers is the best place to shop they have amazing jewelry and great service. Rebecca Zacharias from the grande prairie store was an amazing help when I was choosing my engagement ring and has always been there if I needed anything. I wouldn't shop anywhere else.
Their service is the best and I really like everything they have. They go way beyond for the best service. Thanks to all the staff. Your store and service is diamond on platinum. Keep up the good work.
Best jewellery store in grande prairie! The service is amazing and they are very helpful. They take their time and help you find exactly what you are looking for. They also don’t pressure you to buy that instant, which makes it a much better experience. Also, thank you to Santana and Jen for all your help with my engagement ring!
"I had the most amazing customer service experience at Janina's today. I took a diamond ring in for them to look at, that I had purchased elsewhere. I was curious if I had been ripped off. The level of customer service I received was off the charts amazing! My next jewellery purchase (and my husband's next purchase) will be at Janina's and I can hardly wait! Thank you all so much."
"Thank you Janina's Jewellers and to beautiful Ilona for helping me with picking out and purchasing my GORGEOUS Tacori engagement ring! I'm absolutely in LOVE with it! And can not wait to spend the rest of my life with the love of my life! Thank you so much in helping with making this special time of my life just a bit more special! I got amazing service today! Thank you Ilona."
"Wanted to thank Janina's Jewellers yet again for my beautiful wedding ring. Because of Janina's extensive knowledge in the industry and dedication to superb customer service, it looks even better than the day it was put on my hand 14 years ago. Thanks for continuing to make it my most beautiful and precious possession."
"So excited to get the call that I can come back and pick up my set! Janina's helped us match a new engagement ring to my original wedding band! Now my husband is going to make me an anniversary ring out of my original engagement ring, so I get to keep my originals which mean the world to me. My husband gets to finally give me the engagement ring bling he always wished he could have afforded way back when. Thank you Janina's for helping us!"
"I just picked up my daughters grad gift. I looked at other stores in Grande Prairie but it came down to service and knowledge. Christina was so helpful and gave me information about care and pearls. None of the other stores did. The quality and the attention of the staff is why I shop at Janina's. Thank you!"
"I took my daughter ring browsing for my future groom and we were treated very well, spending lots of time comparing and didn't feel rushed. They even offered to clean my engagement ring while we looked. Our clerk was very knowledgable and helpful. We will definitely go back!"
"Best jewellery store in Alberta by far! Only place a guy can go to and not feel like he's getting ripped off because they are straight up and honest people and their quality is hard to beat."
"I just got my wedding set fixed after almost 14 years. I am very happy with it! I'm pretty sure my set looks better than it ever did! Thanks so much!"
"Hands down the best jewellery store in Grande Prairie!"